Rescheduled my AWS Cloud Practitoner Exam but it says No Show on the Portal

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My exam was originally scheduled for 20th August 10 am, however, due to severe health issues, I rescheduled it to 21 August 1:15pm, but when I tried logging in on the exam day, it said No Show!!?? And I clearly remember it saying that the reschedule is done on the portal but I did not receive a confirmation email for the same. This clearly has to be some issue on AWS' end. Any help would be highly appreciated.

Shlok
preguntada hace 9 meses379 visualizaciones
1 Respuesta
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This is definitely an error from AWS end. You can reach out to the support team and ask them about your examination status. Depending on the test delivery provider PSI or Pearson reach out to them on a call. In pearson website you can find customer care phone numbers and speak with them

Use the support links mentioned below -

respondido hace 9 meses
  • Hey Sahith, thanks for the reply. I did have a chat with the Pearson customer care service, they said they have filed a ticket and I would get a response via email (They did give me the ticket number, though I'm not sure what use it has). This is just frustrating.

  • Hi Shlok, hope the support team has reached you. You can use this ticket number as a reference for your issue. So whenever you reach out to support again just give them the number and they will give you status of the issue.

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