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Hi,
I'm sorry to hear you're experiencing problems with receiving mail. The issue sound like you have multiple services listed in your MX record. Resulting in some emails going to WorkMail and others to another service.
Please make sure WorkMail is the only service in your MX record and has the highest priority (lowest number).
Kind regards, Robin
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There is only one mx record
Do you have any inbound SES rules that perform other actions than deliver to WorkMail?