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This can occur when the VM Import Service role is missing or has insufficient privileges as described in the following document.
https://docs.aws.amazon.com/vm-import/latest/userguide/vmimport-troubleshooting.html#import-image-errors
Verify that the trusted entities are as follows.
{
"Version": "2012-10-17",
"Statement": [
{
"Effect": "Allow",
"Principal": { "Service": "vmie.amazonaws.com" },
"Action": "sts:AssumeRole",
"Condition": {
"StringEquals":{
"sts:Externalid": "vmimport"
}
}
}
]
}
Also check that the service role has the necessary permissions set as follows.
{
"Version": "2012-10-17",
"Statement": [
{
"Effect": "Allow",
"Action": [
"s3:ListBucket",
"s3:GetBucketLocation"
],
"Resource": [
"S3 ARN"
]
},
{
"Effect": "Allow",
"Action": [
"s3:GetObject"
],
"Resource": [
"S3 ARN/*"
]
},
{
"Effect": "Allow",
"Action":[
"ec2:ModifySnapshotAttribute",
"ec2:CopySnapshot",
"ec2:RegisterImage",
"ec2:Describe*"
],
"Resource": "*"
}
]
}
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This worked. Thank you.