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Hello! To my understanding you are having trouble opening this Cloudfront signed URL from within Facebook messenger and gmail. However, when you paste the link into a browser, the signed URL works just fine. As this trailing seems to be added on the Facebook and Google side, I will like to suggest reaching out to file a bug with them to fix it. I have shared the links for reaching the support teams as needed. If this isn't successful, manual removal of the trail may be the best option. https://developers.facebook.com/support/bugs/ https://issuetracker.google.com/
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