AWS Training and Certification using same email but create new profile

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Issue on AWS Training and Certification account, the builder id cannot link to my previous account. I tired to open a support ticket ,but get no reponse. How many time does it take for AWS to take a look at support ticket in AWS Training and Certification?

demandé il y a un mois78 vues
2 réponses
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Usually AWS responds within 12 hours. Try to contact your Account Manager or to upgrade to a higher support plan temporarily if needed. Plans with live agent access may help troubleshoot issues faster.

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répondu il y a un mois
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EXPERT
vérifié il y a un mois
  • Support plan is just for AWS console,my issue is AWS training and certification, no response after 12 hour.

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Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

AWS
répondu il y a un mois

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