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Hello,
Greetings!
Based on your query, Unfortunately there’s not a way to add metadata currently on the attachment upload itself.
However, in order to support on all the best possible way, I would suggest trying the below Ideas and see if that helps.
Some ideas might be:-
- Set contact attributes on the contact
- Right before sending that attachment, send a message with application/json type, to provide metadata (this content type isn’t rendered, and is intended for metadata)
[+] SendMessage https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html
[+] Flow block: Set contact attributes https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html
[+] UpdateContactAttributes https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateContactAttributes.html
I hope the above information is helpful.
Thanks again for reaching out to us! Looking forward to hearing from you.
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