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Hello.
Is the connection to Systems Manager via a VPC endpoint?
In that case, please make sure that the three VPC endpoints described in the document below have been created.
https://docs.aws.amazon.com/systems-manager/latest/userguide/setup-create-vpc.html
Please check the following documents as they also contain other troubleshooting methods.
https://repost.aws/knowledge-center/systems-manager-ec2-instance-not-appear
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Yes, VPC endpoints are available and able to connect to them using traceroute and nc tool I ran these test. It's working with EC2 --> Connect --> Session manager -> Connect. But issue is not showing up in fleet manager. We have windows machine, so we need RDP connection to Ec2 using fleet manager.