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I found this article with troubleshooting steps for your error message:
https://repost.aws/knowledge-center/quicksight-custom-sql-data-source-error
Let me know if any of these resolves the issue.
When going to the section on when my QS doesn't have data, it tells me to go into the console and click into "Manage QuickSight" and I don't have that option anywhere on my QuickSight console. I guess I need to take this to my admin
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Have you done it with the following instructions?
https://docs.aws.amazon.com/quicksight/latest/user/athena.html