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This would be expected to be done as part of the domain transfer process. You may want to raise a support case with AWS to see if something is holding it up. In AWS Console create a support case of type Account and billing, service Domains, category Transfers https://support.console.aws.amazon.com/support/home#/case/create
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html
AWS provides a Basic support plan, free of charge, for all AWS customers. The plan includes assistance for the following issues related to domain registration:
- Transferring domains to or from Amazon Route 53
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