- Le plus récent
- Le plus de votes
- La plupart des commentaires
I'm sorry to hear this is happening. I've passed along your concerns to our support team working your case. Please continue to work with them through your case, as they are best tooled to resolve your issue.
For your security, please refrain from sharing PII such as your account number or case ID.
— Brian D.
Hi , Sorry to hear it had happened. While you have already raised the support case , here are some guidelines for compromised accounts. Also make sure you setup Billing alarms on your account, so that for any amount that goes above the threshold that you are not comfortable with, AWS will send you a notification immediately.
• Rotate and delete all root and AWS Identity and Access Management (IAM) access keys. • Delete any potentially unauthorized IAM users, and then change the password for all other IAM users. • Check your bill. Your bill can help you identify resources that you didn't create. • Delete any resources on your account that you didn't create, such as Amazon Elastic Compute Cloud (Amazon EC2) instances and AMIs, Amazon Elastic Block Store (Amazon EBS) volumes and snapshots, and IAM users. Note: Before deleting your resources, consider if you have a regulatory or legal need to investigate those resources. If so, consider keeping a few snapshots of EBS resources. • Enable multi-factor authentication (MFA) on the root user and any IAM users with console access. Enabling MFA can help you to secure the accounts and prevent unauthorized users from logging in to accounts without a security token. • Verify that your account information is correct. • Respond to the notifications that you received from AWS Support through the AWS Support Center.
https://aws.amazon.com/premiumsupport/knowledge-center/potential-account-compromise/
Contenus pertinents
- demandé il y a un an
- demandé il y a 8 mois
- demandé il y a un an
- AWS OFFICIELA mis à jour il y a un an
- AWS OFFICIELA mis à jour il y a un an
- AWS OFFICIELA mis à jour il y a un an
Don't panic. It should get sorted out soon.