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Hello,
Because you DKIM-signed the email before sending it, SES cannot alter the content for open & click tracking. If you want to track end-user engagement using open & click events, you need to stop DKIM-signing the messages before sending them and rely on your existing Easy DKIM setup in SES.
Regards,
Mihai
répondu il y a 5 ans
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Hello, i disabled DKIM signings, and still can't get Opened/Clicked notifications, while delivery/bounce/complaint notifications are coming. What should i try ?
edit: sorry, i forgot the X-SES-CONFIGURATION-SET header.
Edited by: tkacmaz on Feb 15, 2020 3:04 AM
répondu il y a 4 ans
0
I have the exact same issue, except that my endpoint for SNS is Lambda. I am receiving all events like send/delivery/bounce/complaints except open and clicks.
Do I have to disable DKIM signing from the SES interface? If so, then how will the DKIM signing of the mail happen?
"MessageId": "3b7f928c-d74e-5cae-bf93-c55c4038117c"
Regards,
Dennis
répondu il y a 4 ans
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