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ThingsBoard Website Unavailability (503 Service Unavailable)

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We run the Thingsboard on EC2 instance. I was working with the thingsboard app but I experienced an unexpected disruption in accessing the ThingsBoard website, resulting in error 503. Despite efforts to troubleshoot, the website remained unavailable for several hours, impacting ongoing work and productivity.

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Alireza
demandé il y a 7 mois151 vues
2 réponses
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Hello.

Have you checked the system log when an error occurs in EC2?
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/troubleshoot-unreachable-instance.html#instance-console-console-output

Also, what was the CPU usage rate and memory usage rate of EC2 when the error occurred?
If there is a problem with the specs of the instance type, try selecting a larger instance type.

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EXPERT
Riku_Kobayashi
répondu il y a 7 mois
0

How I can select larger instance without loosing the instance data

Alireza
répondu il y a 7 mois

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