How to get all Amazon Connect agents with their status with any API?

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I am looking for an amazon connect API which returns the whole list of agents with their status in real time. I have explored ListUsers that returns list of agents but it does not give agents status, I have also explore ListAgentStatuses that return agents status that are only "ROTEABLE" or "CUSTOM" or "OFFLINE" not gives agents list with agents status, and also i have explored GetCurrentUserData but this one is not fulfilling my requirements.

demandé il y a 6 mois235 vues
2 réponses
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As an addon to what Clarence posted above, Amazon Connect agent event streams are a way to receive real time updates of an agent's status: https://docs.aws.amazon.com/connect/latest/adminguide/agent-event-streams.html

profile pictureAWS
EXPERT
répondu il y a 6 mois
0

GetCurrentUserData is what you need https://docs.aws.amazon.com/connect/latest/APIReference/API_GetCurrentUserData.html

Can you please explain why it does not meet your needs?

profile pictureAWS
répondu il y a 6 mois
profile pictureAWS
EXPERT
vérifié il y a 6 mois

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