Amazon Connect Outbound campaign - The status sticks to Created
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I have created an Outbound Campaign but its status remains at "Created". Why? I try to do this procedure, but I can't. I'm guessing it has to do with the fact that this status seems to be stuck. https://aws.amazon.com/fr/blogs/contact-center/make-predictive-and-progressive-calls-using-amazon-connect-high-volume-outbound-communications/
thanks
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Hi Luc, when your pinpoint journey sends the call to Connect outbound campaigns the campaign will change to Running.
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AWS OFFICIELA mis à jour il y a 2 ans- AWS OFFICIELA mis à jour il y a 2 ans
Hey Luc, When you run the Pinpoint Journey by pointing to the Campaign, then it will update the status to "Running".