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Hello,
Thank you for using LightSail.
To answer your question, we require details that are non-public information i.e details that are specific to your AWS account. Hence, please open a support case with AWS using the following link
Hello,
After some DNS requests, It seems that your domain name www.rankotech.com is pointing on an EC2 instance directly. Please check if there was a change on the security group linked to your instance, check also if your http server is still running on it. Please check also that your instance is in a public subnet.
Hello Sylvain,
Thanks for your reach. As I am new to AWS and don’t to much about this and about fixing. Earlier the setup was done by a freelancer. And I don’t have any idea about how to fix on this issue. Can you please guide me in the more precise way.
Thanks
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Hello
Thanks for your concern on this topic. Let me know what type of information i.e details you want me to avail you to get this issue fixed. I'm ready to serve my best.
Thanks