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Hi, was this done via AWS Support? If you haven't already - open a AWS support case and provide information on the changes made and how you will avoid issues with SES in the future.
https://aws.amazon.com/premiumsupport/knowledge-center/ses-resolve-account-review-pause/
And now they replied asking me to proceed with the first case that was opened by them, but there they simply ignore everything I send and close it again. From the beginning, I'm telling them that I made the changes they asked me to, but they always sent the same thing and that they should keep it as paused, but then what's the point of having everything they asked me to do if they're going to ignore me and don't even intend to analyze it the case again? I just need someone from amazon to say "To solve this, you must do that there" and that's it, we solve everything...
There is no way.
After my experience on SES Pause, i tried everything ( even opening for 5 different tickets ) for a review.
I finally reached a live support, they said that the final decision of SES team will remain as paused for my account.
There is no way to reach them for do's or dont's.
All we can is provide new information to motive them. But im %100 sure they will ignore us...
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- demandé il y a un an
- demandé il y a 2 mois
AWS OFFICIELA mis à jour il y a un an- AWS OFFICIELA mis à jour il y a 2 ans
Hi Yes, i already open a case. Actually i open 2 cases, one they simple close and didn't tell me nothing and the another they put as unassigned 3 days ago and didn't answer me.