How to unblock a Temporarily Blocked account

If your AWS account is temporarily blocked and you're unable to complete phone verification, here are the steps you can take to resolve the issue:

1. Check your email for any notifications from AWS regarding the account block. AWS typically sends an email explaining the reason for the block.

2. Contact AWS Support directly by:

• Going to the AWS Support console
• Creating a case under "Account and billing support" (this is available even for blocked accounts)
• Selecting "Account" as the type and "Activation" as the category
• Clearly explaining your situation, including that you couldn't complete phone verification
• Providing any requested information to verify your identity

3. If you're having trouble with phone verification specifically:

• Ensure your phone number is entered correctly with the proper country code
• Check that your phone has good reception and can receive international calls
• Consider trying a different phone number if possible

4. Be prepared to provide identity verification. AWS may request documents to verify your identity, such as government-issued ID or other relevant documentation.

5. Wait for AWS Support to review your case. They will guide you through the necessary steps to unblock your account and complete the verification process.

Remember that account and billing support is available free of charge, so don't hesitate to reach out to AWS Support for assistance with this issue.
Sources
My AWS ACCOUNT IS BLOCKED | AWS re:Post
Your account is currently blocked. | AWS re:Post
Can't Do the phone verifications for my new Account AWS | AWS re:Post