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Hi Ben, Happy to try to help. Wordpress lets you send emails from it's own wordpress system, as well as leveraging an external SMTP address. Your Name Servers are running externally (which is fine), but if you are using Wordpress as your SMTP, I recommend configuring it with a plugin like https://wordpress.org/plugins/wp-mail-smtp/ which does all the heavy lifting for you. Usually you'll need to add a TXT record if I'm not mistaken, to your DNS rules. Let me know if this helps get you on the right track or not but I think this will be your simplest solution to have better results.
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