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Hi,
The GameLift team needs more information to debug why a game session could be stuck in ACTIVATING. I recommend cutting a customer ticket to GameLift with the following information:
AWS Account Id, region, fleetId, gameSessionId, queue name, and a time frame for when the issue occurred.
Thanks!
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- demandé il y a 6 mois
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- AWS OFFICIELA mis à jour il y a 6 mois
- AWS OFFICIELA mis à jour il y a 2 ans
Should they also try to remotely access the GameLift instance to check what's going on as describe here https://docs.aws.amazon.com/gamelift/latest/developerguide/fleets-remote-access.html ?