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No Response on Amazon SES Production Access Request After One Week

0

Hi,

I submitted a request for production access to Amazon SES almost a week ago and have yet to receive any communication on the status of this request. This delay is causing significant inconvenience for my project.

I have also created a separate case for technical assistance three days ago but have not been assigned an engineer yet. I understand that teams can be busy, but I need to move forward with my project, and this delay is becoming a critical issue for me.

Are there additional steps that I need to take to expedite this process? Or is there a way to escalate this issue for quicker resolution? Any advice or suggestions would be greatly appreciated.

Thank you for your time and assistance.

Sujets
Web et mobile front-endApplications commerciales
Balises
Simple service d’e-mail Amazon
Langue
English
zay
demandé il y a un an269 vues
1 réponse
0

Hello,

We sincerely apologise for the inconvenience caused. I see that your Production access request has been addressed now. Please let us know if we can assist you further on this.

AWS
INGÉNIEUR EN ASSISTANCE TECHNIQUE
ajita-aws
répondu il y a un an
  • zay
    il y a un an

    Hi,

    I have indeed been granted production access and I'm pleased that progress is being made on technical support case as well.

    Thank you for your help.

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