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Hello Kasun,
I'm very sorry to hear this is happening. We have limited insight into the Training & Certification systems, so the best option is to continue to work with our T&C Support team via your case. I have passed along your concerns to the team handling your case. Please be sure to check your support case or email for the most recent correspondence from our Support team.
— Brian D.
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Hi Brian,
Thank you for your support. Waiting for a positive response from the Support team.
Thanks, Kasun.
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