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Hello there,
Kindly accept my apologies for your experience. Since EC2 limit increase requests are account specific, I will request you to reach out to us in the Support case itself. You may also choose to connect with AWS Support using chat or phone call : https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/
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I've already spoken to support. They tell me to talk to a business sales person who never reaches out to me. At this point no one is helping.
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