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There are APIs that are available for creating Instances and most of the Configuration. This means it is possible to script or automate most tasks related to Instance Creation and Configuration. Here is an open source example of copying configuration between Connect Instances.
https://github.com/aws-samples/amazon-connect-copy
You could also leverage Terraform for managing Instance configuration and deployment.
https://registry.terraform.io/providers/hashicorp/aws/latest/docs/resources/connect_instance
Cloudformation supports some of the configuration of your Amazon Connect Instance as well.
https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html
These are examples of how to programmatically manage your Connect Instances and configuration. Review the Amazon Connect APIs for further information on configuration that can be automated.
https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html
Please find attached the github samples for programmatically creating the contact center. https://github.com/amazon-connect/amazon-connect-workshops
Overview of the setup and additional details are available in the workshop below: https://catalog.us-east-1.prod.workshops.aws/v2/workshops/607718a8-cddd-416a-97b4-4fc9dc93ff7a/en-US/
We have a tool Amazon Connect CoDeploy in aws marketplace. https://aws.amazon.com/marketplace/pp/prodview-22adxamqgymso?sr=0-1&ref_=beagle&applicationId=AWSMPContessa
Contenus pertinents
- demandé il y a 15 jours
- demandé il y a 7 mois
- demandé il y a un an
- AWS OFFICIELA mis à jour il y a un an
- AWS OFFICIELA mis à jour il y a un an
- AWS OFFICIELA mis à jour il y a 2 ans
Hello I plan to do the same as you in the next few days. I thought of using Terraform which offers some possibilities with Connect. If you are interested, I can leave in this POST the result of my tests. https://registry.terraform.io/providers/hashicorp/aws/latest/docs/resources/connect_bot_association#:~:text=Config-,Connect,-Resources
Looking forward
Hi Luc, It would be really great if you can post the results of test
Regards Harsharan