Failed to stop the instance - An internal error has occurred
My EC2 instance currently has 1/2 status check and it usually resolves after I stop/reboot the instance. However, I cant stop/reboot the instance and keep getting this error.
"Failed to stop the instance - An internal error has occured"
There are also event logs created on my Health Dashboard
- EC2 API issue - Status open
- CloudWatch operational issue - Status open
- EC2 instance connect operational issue - Status open
Anyone else facing the same issue?
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Hi I'm facing the same issue with one of my instance, same as you on the Heatlh Dashboard an issue as been opened. On my Heatlh dashboard I have the following open:
- EC2 API issue
- CloudWatch operational issue
- EC2 instance connect operational issue
I've also noticed when checking the EC2 dashboard, the volumes tab displayed an "API error" and I couldn't create or interact with any volumes (I suspect it's the cause of why we can't terminate our ec2 instances) I'm on region ap-southeast-1, when changing region everything was apparently fine.
Now it appear everything is back at normal (not read message about API error), but when I try to terminate the instance, I got a message saying it succesfully did, but the instance stay up.
I guess waiting is the only thing to do.
Edit: Tried with both aws-cli and cloudshell, I'm not able to terminate the instance
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Use the cloudshell instead, I tried, that works. See this: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Stop_Start.html