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We seem to have solved this! Hopefully this might help someone else - I think the documentation could also use extension:
The solution is to perform an extra step after attaching the image to the domain; go into the "Image Details" and then scroll to the bottom, where it shows "Version 1 details". There is a "Kernel" field with just a "-" displaying. Click "Update Configuration" and fill in the kernel with the suggested "Python 3" "Python 3" values. It will also force you to populate the "EFS mount path field", into which I also typed in the defailt value.
There was no option to set the Kernel field when attaching the image, so the need to go and set it via a post-creation update was not obvious.
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