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WorkSpaces are mapped 1:1 to users. Each WorkSpace provides a persistent Desktop to a single user (think of it like your personal cloud laptop in AWS.. your data and user profile persists).
AppStream still has the 1:1 mapping between streaming instances and users. However, it's focused on delivering applications to users and offers some additional features (for example, SAML federation which means users can log in via Okta, Azure AD, etc.). AppStream is also generally a bit more elastic in its pricing since you're paying per hour each streaming instance is running and you can autoscale your fleet capacity (whereas WorkSpaces requires some upfront commitment per user). Another important consideration is that AppStream applications must support a Windows Server environment.
Bottom line: if the customer is looking for a complete Desktop experience, look at WorkSpaces. If they're interested in delivering a single application to users and that application can run on Windows Server, look at AppStream.
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