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Hi Lucas, I notice you asked this on 28th September. According to the health status page https://health.aws.amazon.com/health/status there were some issues on that day which did affect QuickSight. Are you still having the problem?
Also, for future reference, you might try the QuickSight community https://community.amazonquicksight.com/ which is monitored by the AWS QuickSight team.
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