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Hope this helps
Amazon Connect does not support reverse federation. That is, you can't login directly into Amazon Connect. If you tried, you'd get a Session Expired message. The authentication should be done from the Identity Provider (IdP) and not the Service Provider (SP) (Amazon Connect).
https://repost.aws/knowledge-center/connect-resolve-session-expired-errors https://docs.aws.amazon.com/connect/latest/adminguide/configure-saml.html
répondu il y a 5 mois
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If you’re Connect instance is SSO enabled you will need to use your SSO URL to authenticate and not the direct URL you are clicking on.
David
répondu il y a 5 mois
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