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Hello.
I think it would be best to contact AWS Support as stated in the message.
For domain registration or renewal, you can open a case under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html
I think it depends on what parameters you are entering, but I have seen this error when entering invalid strings for domain renewal information.
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Thanks for your response. I have already created a support case almost 6 Hours ago and it still is in "Unassigned" state / No Updates
AWS Support usually takes about 24 hours to respond for the first time. It is very rare for someone to reply in a short period of 6 hours. For example, if you subscribe to paid support, they may increase the urgency of your case and speed up the response, but with free support, you cannot increase the urgency of your case, so you have no choice but to wait for a reply. https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity