Port 25 restriction removal (AWS Lightsail)

0

I have now sent four requests for port 25 restriction removal from a Lightsail instance over the past 3 weeks, following the knowledgebase article here: [https://repost.aws/knowledge-center/lightsail-port-25-throttle] and I have received zero information on if any request was granted, rejected, or even seen by a human being. I have made request both from my IAM account and the root user account from our organization. Is there any way to verify if more information is needed or if there is another route to make a request?

  • Did you reply to the initial email you received after submitting the request?

demandé il y a 4 mois159 vues
1 réponse
1

You should have received a notification with a Request ID to your e-mail account (the root email account associated with the AWS account in which the Lightsail instance is located). If you did not receive that, then please ensure that you can receive email sent to the root account e-mail address.

Then, if you do have the Request ID e-mail, you can reply directly to that if you have not received an update to the request to have the TCP:25 restrictions removed.

AWS
EXPERT
répondu il y a 4 mois
profile picture
EXPERT
vérifié il y a 2 mois

Vous n'êtes pas connecté. Se connecter pour publier une réponse.

Une bonne réponse répond clairement à la question, contient des commentaires constructifs et encourage le développement professionnel de la personne qui pose la question.

Instructions pour répondre aux questions