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Fixed by following the troubleshoot guide (https://docs.aws.amazon.com/ses/latest/dg/troubleshoot-dkim.html):
When attempting to set up BYODKIM, the DKIM verification process fails.
Make sure that your private key uses the right format. The private key has to be in PKCS #1 format and use either 1024 or 2048 bit RSA encryption. Additionally, the private key has to be base64 encoded.
My version is OpenSSL 3.0.2 15 Mar 2022 (Library: OpenSSL 3.0.2 15 Mar 2022) meaning, by default, I’m generating PKCS #8 keys. I’ve passed the -traditional flag to generate PKCS #1 keys.
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Hello,
Few things you should consider with BYODKIM. Check the below:
- TXT record must be placed with the value of the public key.
- Value of that record must begin with "p=".
- Name of the record should look like this "selector._domainkey.example.com". And of course you should change the selector and the example.com.
- The private and the public keys must not contain any spaces or line breaks.
- The value of both keys must not include the beginning and the closure of the keys (-----BEGIN PUBLIC KEY----- and -----END PUBLIC KEY-----).
- If you generated the keys with the 'openssl' command, then no need to encode them, as the command does the encoding itself.
If all of that does not help, then open a case with SES Premium Support.
Thanks! Mo
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