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Thanks for reaching out. We also noticed this, and will implement the behavior of parentName to be the name of the parent entity instead of type of the entity. The corresponding fix is ready and will be launched to all cx region within this week.
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Hi, thank you for the great information! I'm looking forward this fix. After launched, I'll check the behavior in my environment again.
Hi, any update about this? I tried sync again today, but seems still I couldn't get the parent entity name or ID of the attachment searched. Thanks,