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New member account cannot reset password

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I created a new member account using the function in AWS Organizations. The account was created and I can assign it to OUs and SCPs. However, I cannot reset the root user password because the reset password operation from AWS isn't sending an email. I've verified the account email used when created can receive emails. Any thoughts why AWS emails are being sent?

Sujets
Gestion et gouvernance
Balises
Organisations AWS
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English
rePost-User-1239516
demandé il y a un an297 vues
1 réponse
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The following procedure can be used to reset the root user's password.
As for the email, it should be delivered to the email you set up when you created your AWS account.
If you have not received an email for more than half a day, we recommend that you contact AWS Support using "Account and billing".
https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_access.html#orgs_manage_accounts_access-as-root

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Riku_Kobayashi
répondu il y a un an

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