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Why does WorkMail not sign-in on iOS?

0

Good day

I have difficulty signing in to my WorkMail via Microsoft Exchange and IMAP on Apple iOS. I've tried using the specified settings according to the below article for US-east with no success.

Article: https://docs.aws.amazon.com/workmail/latest/userguide/mobile-client.html#connect_ios_device

Sujets
Applications commerciales
Balises
Amazon WorkMail
Langue
English
WPOcom
demandé il y a 2 ans592 vues
1 réponse
1
Réponse acceptée

Hi,

I'm sorry to hear you're experiencing problems with configuring your account on a IOS device. For the Exchange configuration to work you can used a .awsapps.com email address. this does mean that your user needs a email alias with that domain configured. After adding a email alias with .awsapps.com you can use that to create a Exchange account. The account will use the primary email address for sending mail.

Kind regards, Robin

AWS
EXPERT
robinkaws
répondu il y a 2 ans
  • WPOcom
    il y a 2 ans

    Thanks Robin. It's working now.

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