created credentials don´t work

Question

I created new credentials to be used for sending emails with AWSSES, but when  I copied&pasted them to be used by my email server (sending to email-smtp.eu-central-1.amazonaws.com:587), they don´t work and I get invalid credentials errors. I noticed that the new password is a lot shorter than previous passwords.
Any idea how to trouble shoot?

Thanks, Joachim

Answer

Hello Gabriel,

In IAM I do have a user (existing) and for that user I created a new access key on the security credentials tab, and I copied access key id and secret to user and password respectively on my email server for outbound relay - and it didn´t work. Afai remember, that´s how I did roughly 6 months ago, as the access keys expire occassionally. I just created yet another set, but how can I test that it can authenticate?

Thanks, Joachim

Answer

Hi Joachim,

I will create another answer so you are notified about the reply. Could you describe step-by-step how you created your credentials? Are your issue regarding the IAM Service Account user or is it the SMTP credentials?

Best regards,
Gabriel Bartholomeu

Answer

Hi Joachim,

Could you test the policies for your new created user? Just go to **IAM** > In the main Dashboard go to **Policy Simulator** (right menu of your screen) > **Select your (Service) Account** > Select all actions from **Amazon Simple Email Service v2**.

Are your desired actions green?

Let me know if this helps.

Best regards, Gabriel Bartholomeu

created credentials don´t work

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