I have had multiple issues with AWS WorkMail email rules but I will use this one as an illustrative example. I have the rule shown below set up. ![Enter image description here](/media/postImages/original/IMRYErsFIrQKOjDQtaNhfgQg) The email shown below was received but not moved to the Bounces folder despite containing the word "Undelivered" in the subject. ![Enter image description here](/media/postImages/original/IMQhVJ8cPIT5SiaPSkFuzwMw) Does anyone know why?

AWS WorkMail email rules not working as expected

I have had multiple issues with AWS WorkMail email rules but I will use this one as an illustrative example.

I have the rule shown below set up.

Enter image description here

The email shown below was received but not moved to the Bounces folder despite containing the word "Undelivered" in the subject.

Enter image description here

Does anyone know why?

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Hi,

I checked with the service team and and right now WorkMail does not execute rules on bounces.

Kind regards, Robin

EXPERT

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