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Hello.
It is possible to deactivate the Amazon SES sandbox with free support.
Amazon SES sandbox deactivation is different from technical support and may take some time to confirm depending on the use case you describe when you inquire.
Also, even if there were other ways to contact us, I don't think it would be any faster as we would just be served with a contact from Amazon SES.
https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html
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