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Hello,
There are several options to deploy Amazon Connect as Infrastructure as Code. It depends on your needs you could use AWS CloudFormation, AWS SDK or others.
Said that, for your use case and customization probably you can not automate 100% directly because AWS is releasing new features constantly day by day.
I would suggest you to have a look into AWS CDK, a nice way to simplify automation (https://docs.aws.amazon.com/cdk/api/v2/docs/aws-cdk-lib.aws_connect-readme.html) and use AWS CDK custom resources available in CDK (https://docs.aws.amazon.com/cdk/api/v2/docs/aws-cdk-lib.custom_resources.AwsCustomResource.html) to deploy "non-supported" features with AWS api calls. With this you can probably automate in a single tool (AWS CDK) all your deployment.
Hope it helps.
Joan
You have some tools in aws marketplace for this. https://aws.amazon.com/marketplace/pp/prodview-22adxamqgymso?sr=0-1&ref_=beagle&applicationId=AWSMPContessa
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