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Hi there,
I believe there is always some innate error in the relevance but in this blog post are some ways to improve the relevance by leveraging contextual information.
Hope this helps make the recommendations more accurate and here is an additional resource to help you think about how you'd define/determine relevance.
Regards NN
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5K interactions for 50 users is an extremely small dataset. How many distinct items are in the dataset? What is the distribution of interaction counts across those items? What are the offline metrics from the model?