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I found a way to download it from my dashboard since I'd downloaded it before, but for new users this might be a problem. Maybe because I had already purchased it, the website was saying I couldn't download it again
I installed it on a removable drive ages ago and wanted to install it again on my SSD. I have an account. I'll contact them too.
@REDACTEDUSER
I'll look into this. I previously downloaded it, and I can still download it. So, I can confirm at least that it is still working for me. Can you provide more details? Is this the first time that you attempted to download it? Also, while you wait for an answer from me, please contact SpeedTree for support. It's possible that they are having issues with their website.
@REDACTEDUSER
I reached out to a contact of mine and he says that the license should have been activated, but there is a bug where it improperly warns the user that it fails. The product should be in the downloads section.
Also, I was able to download it from here:
https://store.speedtree.com/product/speedtree-for-lumberyard/
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