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Thank you for using Textract. We would like to help with the issue you are facing. Can you create a case through AWS Support Center in your AWS account so that you can share some sample documents in which you are seeing issue if nature documents is not sensitive.
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As my company only have the Basic Support plan, we cannot contact the AWS Technical Support about this issue.
Best regards, Quentin
Can you share image or document here?
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Hi everyone,
I have the same issue. Using textractClient.startDocumentAnalysis(startDocumentAnalysisRequest) all words are set to PRINTED.
But using StartExpenseAnalysisRequest the textType is set correctly. { "BlockType": "WORD", "Confidence": 35.711299896240234, "Text": "Untaborist", "TextType": "HANDWRITING", ... }
Best regards