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Hello,
The MediaConvert supports the following generic font families listed in the TTML2 W3C recommendation: default, monospace, sansSerif, serif, monospaceSansSerif, monospaceSerif, proportionalSansSerif, proportionalSerif. Please follow the below documents for more details:
https://docs.aws.amazon.com/mediaconvert/latest/ug/ttml-style-formatting.html https://docs.aws.amazon.com/mediaconvert/latest/ug/burn-in-output-captions.html
Please note: You can burn in only one track of captions in each output.
Currently there are no plans to add the more font options for burn-in output captions. If this is a requirement for your workflow, please let me know and we can forward your request as a feature request with our product team for prioritisation. Regarding the bug, we require further details that are non-public information . Please open a support case with AWS using the following link https://console.aws.amazon.com/support/home#/case/create
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