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Hello,
You are correct that updates to the DataSync agent are managed directly by AWS. Agent updates occur on an ongoing basis while the agent is actively connected and activated to the AWS DataSync service. Verify you have opened the correct ports outbound from your agent to AWS. These ports can differ depending on if you activated your agent over a public of private endpoint.
https://docs.aws.amazon.com/datasync/latest/userguide/datasync-network.html#using-vpc-endpoint3
If the agent is not updated after verifying outbound ports please open a support case.
Thanks
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