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Hi,
I'm sorry to hear you're encountering problems with sending mails via WorkMail. I'm sorry to inform you this is in line with the WorkMail terms of service. WorkMail is a business mail and calendaring solution which means its not meant for bulk/automated mailing. You can leverage SES for bulk/automated mailing.
WorkMail has very strict monitoring on bounces and complaint messages. If your organization is causing too much of either you will receive a notification in your personal health dashboard. If you think your use case is a valid one, you can use that notification to work with the team to unblock your organization.
Kind regards, Robin
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