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Hi,
Looking at synology web site to configure for Amazon Glacier, https://kb.synology.com/en-ca/DSM/help/GlacierBackup/help?version=7
Tasks will be upgraded after the package has been upgraded. You cannot backup, restore, explore, or delete the task if it is upgrading. If task upgrade fails, please go to Support Center > Contact Support for more assistance.
you can open a ticket as guided.
thanks.
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