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Hello,
Looking at the IP address that you have provided I can see that there is a reverse DNS associated with this EIP. This would explain as to why you are unable to release it from your account.
To have this removed you will need to open a support case with the customer support team as they will be able to remove it for you.
ec2-user@ ~$ dig -x 54.175.20.2 +short
mail.bizplanme.com.
Edited by: aws-chrisa on Jan 13, 2021 8:18 AM
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