Cannot Provision Number in Chime

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When trying to provision a number, I receive the following error: Your service has been restricted. If you feel like you have received this message in error, please submit a support request in the upper right with the category “Voice Calling”.

What is causing this issue? If it is because I am new to Chime, what is the expected turnaround time for this?

demandé il y a 2 ans614 vues
1 réponse
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This generally happens on accounts with limited billing history (new accounts). It's simply a part of the fraud protection on PSTN calling. After you submit the request, unless there are other concerns with your account, it could take about 3 business days.

profile pictureAWS
DougL
répondu il y a 2 ans

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