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Hello, Ideally, if campaigns are working than there should be no issue with journeys. However, as you are facing issue I would suggest to have a look in document[1] and open a support case by mentioning all the resource information in support case as this issue needs to be troubleshooted and resource information needs to be checked. [1] https://docs.aws.amazon.com/pinpoint/latest/userguide/troubleshooting.html#troubleshooting-journey-event
répondu il y a 6 mois
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Hello Saurab thanks for the quick reply - never went down to the Troubleshooting section, as I did not expect to get this information there. Helped me and it works now. Thx Ralf
répondu il y a 6 mois
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