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MSK supports SASL SCRAM with the users defined in AWS Secrets Manager ONLY. Please follow the documentation on how to create and associate a user with MSK. After that, use Kafka ACLs to manage permissions for that users.
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Error points to failed authentication. I think the user hasn't been created properly, or a client application doesn't define properties correctly. Please add more details, make sure the secret you are using is listed under MSK -https://docs.aws.amazon.com/cli/latest/reference/kafka/list-scram-secrets.html . Follow the documentation to properly define a new user for MSK: https://docs.aws.amazon.com/msk/latest/developerguide/msk-password.html
Let me clarify, I used only Kafka API and created user (No MSK secrets). In vanilla Kafka it works (all users are stored in ZK config), but in AWS such users fail authentication.
Can I use AWS admin user to create other users via default Kafka API? Or such users are not considered as valid credentials to connect MSK?