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Elastic IP addresses could not be released

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I have an IP address I want to release but each time I try to do this I get an error:

"Elastic IP addresses could not be released. 52.76..: The address with allocation id [eipalloc-c82d2***] cannot be released because it is locked to your account. Please contact AWS Support to unlock it."

How do I contact AWS Support to unlock this IP for me?

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RobertS
demandé il y a 10 mois262 vues
2 réponses
3
Réponse acceptée

Did you try to release ip address from VPC console instead of EC2 console. Try that if not done already.

Otherwise, login to your AWS account, use this link to put a request mentioning region name.

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secondabhi_aws
répondu il y a 10 mois
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Gary Mclean
vérifié il y a un mois
  • RobertS
    il y a 10 mois

    I tried releasing it from the the VPC Console.... same error. Will try via the form you suggest. Thanks.

  • secondabhi_aws EXPERT
    il y a 10 mois

    Sure, you should be able to get it released with the help of support, it may not be immediate but should reflect within 24-48 hours.

1

You can try to fill in this form : https://support.console.aws.amazon.com/support/contacts?#/rdns-limits, assuming you already tried to release it from vpc console (not the EC2 one).

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Antonio_Lagrotteria
répondu il y a 10 mois
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Gary Mclean
vérifié il y a un mois
  • RobertS
    il y a 10 mois

    I tried releasing it from the the VPC Console.... same error. Will try via the form you suggest. Thanks.

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